5 Common Mistakes SaaS Startups Make with Their Pricing Page (And How to Fix Them)
Posted on October 22, 2025 by Shourav Rahman
The Most Important Page on Your Website That You're Probably Neglecting
Your pricing page is where visitors become customers. It's the culmination of all your marketing efforts. Yet, for many SaaS startups, it's an afterthought—a hastily assembled collection of features and prices. A poorly designed pricing page can kill your conversion rates and leave money on the table.
Are you making any of these five common mistakes?
1. Confusing and Complicated Tiers
If your visitors have to pull out a spreadsheet to figure out which plan is right for them, you've already lost. Too many options lead to decision paralysis.
- The Fix: Stick to 2-3 tiers, each with a clear and distinct target audience (e.g., "Starter," "Pro," "Enterprise"). Use a feature comparison table to highlight the key differences, but don't list every single feature.
2. Hiding the Price
Forcing potential customers to "contact us for pricing" is a major source of friction. It immediately creates a barrier and makes your pricing seem arbitrary and negotiable.
- The Fix: Be transparent with your pricing. Even if you have a custom enterprise tier, provide clear pricing for your self-serve plans. This builds trust and allows customers to self-qualify.
3. Not Highlighting the Value
Your pricing page shouldn't just be a list of features. It should be a value proposition. It needs to answer the question, "What's in it for me?"
- The Fix: For each tier, focus on the benefits, not just the features. Instead of "10 email sequences," say "Engage up to 1,000 leads per month." Connect the features to the customer's desired outcome.
4. No Clear Call to Action (CTA)
What do you want your visitors to do next? If your CTAs are weak or unclear, your visitors will simply leave.
- The Fix: Each pricing tier should have a prominent and clear CTA, such as "Start Your Free Trial" or "Get Started Today." Use a contrasting color to make the CTA buttons stand out.
5. Ignoring Social Proof
Why should a potential customer trust you? Social proof, in the form of testimonials and logos, is a powerful way to build credibility.
- The Fix: Include testimonials from happy customers on your pricing page. If you have well-known clients, display their logos. This shows that other people are getting value from your product and reduces the perceived risk for new customers.
Your Pricing Page is a Marketing Tool. Treat it Like One.
A well-designed pricing page is a powerful marketing asset. It can increase your conversion rates, improve your average revenue per user, and help you attract the right customers.
But crafting the perfect messaging for your pricing page can be tough. That's where SaasMarketingKit can help. Our AI can generate:
- Benefit-driven feature descriptions that resonate with your target audience.
- Compelling headlines and subheadings that grab attention.
- Clear and persuasive calls to action that drive conversions.
Stop leaving money on the table. Generate Your AI-Powered Marketing Kit and create a pricing page that converts.
Frequently Asked Questions about SaaS Pricing
Should I offer a free trial or a freemium plan?
It depends on your product and your market. A free trial is great for products that have a relatively short time-to-value and can demonstrate their worth quickly. A freemium plan is better for products that have a broader appeal and can provide ongoing value even in a limited capacity.
How often should I test my pricing?
You should treat your pricing as a product and be constantly iterating on it. A good rule of thumb is to review and test your pricing at least once a year, or whenever you make significant changes to your product.
What is value-based pricing?
Value-based pricing is the practice of setting your prices based on the perceived value your product provides to the customer, rather than on your costs or the prices of your competitors. It's a powerful strategy for maximizing your revenue and attracting high-value customers.